Deputy Front Door Service Lead - Chester, United Kingdom - CWP

CWP
CWP
Verified Company
Chester, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Main area

  • Deputy Front Door Service Lead
    Grade
Band 5


Contract
Fixed term: 12 months


Hours
Full time hours per week (Occasional Weekend work)


Job ref
373-NBH0462-A RR


Site

  • GP OOHs Countess of Chester Health Park
    Town
Chester


Salary
£27,055 - £32,934 per annum


Salary period
Yearly


Closing
30/01/2023 23:59

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside.

We provide physical, mental health and learning disability services to a total population of around one million people.


Situated near two thriving cities in Liverpool and Manchester, CWP operates from 66 sites across Cheshire and Merseyside, including Wirral, Chester, Winsford, Crewe, Macclesfield, Sefton and Trafford.


We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running.

and committed to delivering person centred care.

The Care Quality Commission (CQC) has rated CWP as 'Good' overall, 'better' for treatments and 'Outstanding' for care.


We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.

At the NHS, we are reminded every day of how important life is.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.


Job overview:


Support the Front Door Services Lead in the management and smooth running of the administration functions of the Front Door Services and day to day management of staff.


To support the trusts informatics team in co-ordinating information processes and data to performance management, data quality and service development and clinical systems.

The post holder will be the focal point for information and contractual data

To undertake specific duties as directed in line with the remit of this post


Main duties of the job:


Manages and supervises all admin staff within the front door services including management of absence, annual leave and cover arrangements.

Responsible for recruitment and selection of administration staff within front door services and local induction. Has responsibility for all training and development needs, supervision and appraisal of administration staff including Personal Development plans.

Working closely with the Front Door Services Lead and information department in satisfying data/information requests, routinely and as required.

Co-ordinate data flows, maintaining strong communication links, receiving a variety of information relating to the business of the service line.

Produce reports and represent at local and service line meetings where appropriate. Where applicable to undertake word processing of correspondence, reports, agendas and minutes. Produce other documents and presentations using the most appropriate element of Microsoft Office.

To prepare, deliver and participate in organisational meetings, to feedback to the team and act on action points.


Support the Team Manager in service developments and service changes with the sourcing, researching and provision of accurate and relevant information.

Data quality - monitor data quality by generating reports to analyse where there are gaps in information that require action in order to validate data quality and advice and support the clinical services on improving data quality.


Working for our organisation:


CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.


Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do.

We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.


We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running.

CWP also scored the highest in the north west (among mental health, learning disability and community Trusts) for staff "recommending CWP as a place to work" in the NHS Staff Survey 2020.


We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool - and provide specialist services for the North West as a whole.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

**Detailed job description and main respons
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