Traffic Coordinator Intern - Islington, Norfolk, United Kingdom - Makemarks

Description

Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points - embedded partners and future-forward experts - we build brand momentum to move fast, move forward, and move confidently. As a full-service agency, our expertise extends across all facets of the branding spectrum: strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 700+ people across 12 studios and 8 countries. Marks is part of SGS & Co, a brand impact group built with the agility and inventiveness that enables our clients to thrive. Our sister company, SGS, is an integrated packaging and marketing company. Together, we shift brands to impact.

Position Overview

The Traffic Coordinator position is responsible for the smooth and efficient resourcing of the design team and ongoing operational support within Marks. It is essential to possess a professional, cheerful demeanour and service-oriented attitude that helps facilitate a highly functioning work environment. The Traffic Coordinator is required to multi-task and should be helpful, punctual, and reliable. This role is based in the Toronto office located in Etobicoke and will report to the Sr. Manager of Studio Operations.

Working with...

• Operations Managers, Client Service, Project Managers, Designers, Creative Directors, and Traffic Managers across North America

Responsible for...

• Monitor resourcing requests within project planning system, ensuring correct resources are assigned for each request
• Monitor and communicate with key stakeholders regarding deadlines, in a timely fashion
• Daily monitoring and adjustment of work in progress to ensure on time delivery and resource optimization throughout the life cycle of the project
• Work with design leads and studio leaders to reschedule projects and reset expectations based on new or changing priorities
• Attends status meetings with all teams to ensure accounts are running properly
• Responsible for purchasing fonts and stock photography for client projects
• Collaborate with the North American Operations Team when requested and required on special projects
• There are many functions assigned and the role can evolve and grow depending on capabilities
  

Critical Skills and Behaviors

• Communication
• Communicate and collaborate efficiently with all team members
• Possess strong organizational skills with proven ability to juggle multiple tasks at a time while paying strict attention to details and adhering to best practices
• Ability to prioritize in time critical situations
• Proactive in resolving issues
• Remain calm and professional under pressure
• Possess excellent written and verbal communication skills, including listening skills
• Must be discreet and able to maintain confidentiality
• Work effectively with all levels within the organization
• Able to manage up and seek assistance when appropriate
• Are self-motivated, resourceful, and detail-oriented
• Succeed while working both independently and in a team environment
• Possess an understanding of the creative process
• We value culture and teamwork over egos—must work well within a team
• We're a tightly knit group that values and prioritizes agency culture
• Independence, resourcefulness, and reliability
• Proactively seeks solutions to problems and challenges
• Helps create efficiencies and improve processes
• Passion and engagement
• Keeps up with trends and seeks opportunities to grow
• You get excited about trying something new and venturing into uncharted waters

Prerequisites

• Actively pursuing a College or University diploma in Graphics Design or Project Management
• Computer literacy, proficient using Mac OS and Microsoft
• Physical demands required of this position may include extensive computer usage
• Works in a professional office environment
• Hybrid position- must be able to travel into the office 2-3 days per week (Islington and Queensway)

Qualifications Education Required

Some college or better.

Experience Required

Works in a professional office environment

Physical demands required of this position may include extensive computer usage

Computer literacy, proficient using Mac OS and Microsoft

Actively pursuing a College or University diploma in Graphics Design or Project Management