Head of Ecommerce - West Yorkshire, United Kingdom - Better placed recruitment

Description

Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and launching into new international territories.

They are now looking for a Head of E-commerce to take ownership of their sales platforms and drive online customer experience. The successful candidate will collaborate with colleagues in digital and brand to build a best in class online experience.

This is a company who works at pace – no day is the same, and the successful candidate will be happy to roll up their sleeves when necessary.

The role:

• Develop and deliver a comprehensive ecommerce strategy which integrates with the wider marketing strategy
• Take ownership for the optimisation of customer journeys to maximise conversion rates, creating a cohesive user experience
• Own and manage the ecommerce platform with a keen eye on conversion, functionality and UX.
• Manage internal teams and 3rd party agencies to get the best out of the website and tech platforms
• Analyse customer journey data and make recommendations based on insight
• Own testing programmes across the website to increase conversion
• Lead conversion projects with the support of 3rd party agencies
• Manage, grow and develop the ecommerce team, creating a culture of high performance and continuous improvement
• Report regularly on ecommerce metrics to senior management.

The person

• Proven experience in a senior ecommerce role in a fast paced and high growth environment
• A strategic thinker who is happy in the detail when necessary
• A data minded person who is able to translate complex information for relevant audiences
• Enjoys a challenge – this is a quickly growing business where change happens daily