Head of Community - London, United Kingdom - Office Collective

    Office Collective
    Office Collective London, United Kingdom

    2 weeks ago

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    Description

    Job Description

    Head of Community

    Are you passionate about fostering vibrant communities and making a positive impact?

    Our client is a leading purpose-led workspace operator who are now looking for a new Head of Community & Impact. As a certified B Corporation, our client is dedicated to supporting entrepreneurs from diverse backgrounds and promoting socially and environmentally beneficial business models.

    In this role, you'll lead the Community Team, ensuring the highest quality member experience across their workspaces while overseeing their impactful activities.

    Responsibilities include: (But are not limited to)

    - Strategy

    Develop and own company strategy for community support, impact, and front-of-house services.

    Act as a strategic liaison between the Community Team and other departments such as Facilities, Marketing, Sales, and Finance.

    - Community Team

    Lead the Community Team.

    Establish and maintain an efficient staffing and management structure, adapting as the company grows.

    Directly manage the Community Team (currently 4 reports).

    Manage leave requests to ensure consistent staffing levels.

    Ensure coverage for absences within the Community Team.

    Define baseline and additional community activities for all workspaces.

    Provide support for training and professional development of Community Team members.

    - Clients & Partners

    Engage with clients and partners regarding the delivery of front-of-house services.

    Impact

    Oversee impact-focused activities across all workspaces.

    Collaborate with the Marketing Team to develop content for the annual Impact Report.

    - Senior Management

    Attend bi-monthly Management Team meetings.

    Report on Community Team matters to senior management.

    If you have a minimum of 5 years' experience in community management, proven team leadership skills, and a strategic mindset, we want to hear from you

    Enjoy a competitive salary of up to £50,000 per annum, along with an array of benefits including 32 days leave per year, remote working opportunities, and more.

    Embrace inclusivity and innovation in a dynamic environment where your contributions truly make a difference.

    Thank you for your interest in this position, due to the vast amount of applications office collective can only respond to successful candidates. We wish you the very best of luck with your job search.