Field Service Engineer - Peterborough, Cambridgeshire, United Kingdom - ACS Performance

Description

The successful Field Service Engineer will be responsible to provide service and customer support during field visits or dispatches. Additionally, you build positive relationships with our customers, and comprehend customer requirements.

The role will involve:

• Execution of service actions, installations, problem diagnosis, preventative maintenance
• Training of new and existing customers on the use and maintenance of our systems (Hard- and Software)
• Diagnosing of errors or technical problems and determination of proper solutions
  Sharing of information obtained from unique problems or specialized training's with the rest of your team
• Documentation of service actions according to industry standards

To be successful in this role of Field Service Engineer we would love to speak to anyone who has experience of:

• Bachelor or Master degree in life science (biology, chemistry or similar
• At least two years experience in Field Service and/or Application Support
• Experience in the field of lab-automation is a clear plus but not a must
• Excellent communication skills in English
• A valid driver's licence

ACS are recruiting for a Field Service Engineer . If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer , please submit your CV including an outline of your experience as a Field Service Engineer It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.