Service Administrator - Sheffield, United Kingdom - Bridge of Hope

Tom O´Connor

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Tom O´Connor

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Description

Role:
Service Administrator


Location:
Sheffield


Salary:
£22,500 - £25,000 (dependent on experience)

An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Administrator role planning the day-to-day activities and schedules of the Service and Installation Engineers.

Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts.


Key Duties and Responsibilities:


  • Schedule contract services, breakdowns, and installations of machines
  • Spares order entry and invoicing.
  • Provide quotes for parts and labour.
  • Update the CRM system and quote database
  • Monitor and processes where needed van stocks, sales orders and replenishment orders.
  • Preparing and sending new and renewal service contract quotes.
  • Proactively contacting historical and lapsed contract clients
  • Telephone answering/call handling.

Benefits:


  • 25 days holiday (increasing with service to 27) plus statutory holidays
  • Onsite parking
  • EAP System
  • Annual Profit related Bonus
  • Pension Scheme


The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment.

This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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