- Work with stakeholders to deliver Salesforce requirements which are both of a high standard and to specification.
- Develop a robust prioritisation methodology in order to ensure requirements are tracked, delivered and ensuring that stakeholders have a clear view of the roadmap
- Work alongside the Marketing Team to develop customer journeys and support Pardot development.
- Develop User Acceptance Testing scripts and chair training sessions.
- Work alongside our North American Salesforce Team to deliver quality integrations to add value for our customers.
- Gather and translate User Stories into tangible requirements.
- Building Reporting Mechanisms via Salesforce
- A degree
- Experience with sales CRM tools such as Salesforce or similar software
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
- Experience developing business analytics or equivalent
- Experience using Microsoft Excel to manipulate and analyze data
System Manager, Sales Operations - London, United Kingdom - Amazon UK Services Ltd.
Description
Amazon Freight product allows Shippers to use Amazon's transportation network to transport products in bulk across Europe.This is an innovative technology driven solution for the shipping needs of small and large businesses and is scaling rapidly as an offering.
Amazon Freight is a part of the Amazon Transportation Services organization in Europe which is a cutting-edge supply chain technology organization and responsible for many of Amazon's best-in-class logistics offerings.
We are looking for a result driven, creative thinker who is detail-oriented, analytical, innovative, and customer-obsessed Systems Manager to join our fast-paced dynamic team.
The ideal candidate thrives in a fast-paced environment, is comfortable with CRM it's uses and functions and enjoys the challenge of highly complex business contexts and is a passionate about scaling businesses.
This role will be pivotal in developing Salesforce in line with the sales team and wider Amazon Freight teams' requirements.
This will involve developing on platform developments and integrations into Salesforce, regularly reviewing adoption and effectiveness of developments and course correcting as required.
Additionally, you will be responsible for supporting with reporting requirements for the wider team and maintenance of the platform.
You will be an expert hand at developing Salesforce but will also bring stakeholder management to the mix to ensure satisfaction and adoption.
About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success.
Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency.
Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS