Implementation Manager - London, United Kingdom - Health Management

Tom O´Connor

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Tom O´Connor

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Description

Introduction

Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.


Job Summary

  • Responsible for delivering core projects, you will successfully manage delivery throughout all stages of the project lifecycle in a timely, efficient manner and in line with agreed governance frameworks, budgets, and regulatory requirements.
  • Working with core stakeholders (internal and external) you will support the delivery and implementation of new, strategic, high worth clients (for example, new clients with a contract value of £1.5M +), ensuring a smooth on boarding experience for new clients,client employees and Health division colleagues, ensuring operational optimisation and service delivery in line with contract and supporting optimal time to revenue and commercial viability.
  • Accountable for monitoring project progress and for overcoming project obstacles, you'll develop agile project plans to monitor, track and report progress. Managing changes to the project scope, project schedule, and project costs using appropriate verificationand risk management techniques and ensuring effective communication, escalation, and updates to project sponsors.

Essential Job Duties

  • Responsible for managing and delivering multiple projects including the implementation of new strategic clients into the Health Division on-time, within scope, timescales and budget
  • Accountable for ensuring that all projects are clearly defined with an appropriate level of governance in order that end results meet business requirements and are fully measurable against a clearly documented project scope, agreed deliverables and quantifiablebusiness benefits
  • Leading specific performance improvement projects, including designing the problem-solving approach, working with the teams across the business to help draw together the right insight and capabilities, and ensuring the projects remain on track
  • Accountable for delivering, clear, concise, project updates to core stakeholders, escalating risks and obstacles as appropriate, and in line with agreed company frameworks and escalation points.
  • Support the bid team as required to provide project management expertise for new bid opportunities including the creation of client implementation project plans
  • Determining how best to land change initiatives with the broader business, ensuring buy-in from colleagues, capability building where required, and appropriate performance management going forward.
  • Develop and maintain successful client and colleague relationships, focussing on strong delivery capability, customer satisfaction and cost efficiency opportunities within the project

Education and Experience Requirements

Qualifications & Experience

  • Project Management Qualification, e.g. Agile PRINCE2, Lean Six Sigma desirable.
  • Prior experience of working within a project management, change management, client implementation role required.
  • Experience influencing and interacting with crossfunctional teams, senior stakeholders.
  • Experience in innovative problemsolving and designs of new processes
  • Experience of using MS Project, Visio.

Individual Competencies

  • Strong performance driven, organisational and analytical instincts built on experience of managing projects and operations in a highly commercial environment.
  • Able to communicate effectively with all levels of business areas including Senior Management

EEO Statement


Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.


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