Hdr Fee Earner - Liverpool, United Kingdom - Everpool

Everpool
Everpool
Verified Company
Liverpool, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
**Housing Disrepair File Handler
Full Time

  • Permanent Position
Monday to Friday 9am-5pm
£20,000-£30,000 DOE

  • Benefits & Bonus Structure
**McDermott Smith Law are expert accident and housing disrepair solicitors and providers of personal injury advice, services and support. Over the years we've helped a lot of people across Liverpool & the rest of the country.
McDermott Smith Law Ltd are no win no fee solicitors in Liverpool that were established in April 2016.

Their dedicated solicitors are on hand right from the beginning, and are happy to advise on all aspects of the claims process.

We monitor our internal servicestandards on a daily basis, and this, with a rigorous reporting regime enables us to maintain the high standards of service we always strive for.

**Main duties and responsibilities**:
  • Responsible for managing case load within the Housing Disrepair Department
  • Discuss potential claims and provide an initial screening review on the telephone inline with the agreed criteria for new cases
  • To review incoming information and establish a possible claim route
  • Ensure all information is scanned and uploaded to the case management system
  • Maintaining the case management system, making sure all workflow steps are correctly inputted
  • Assess prospects and prepare letters of claim and advise on the evidence with the clients
  • Prepare surveyors instructions and advise on the same
  • Prepare claim documents and proceedings
  • Deal with case as they proceed via the court process
  • Ensure compliance with court deadlines and directions
  • Liaise with Counsel, experts and any other third parties in an efficient and professional manner
  • Support experts by providing them with all the information they need, liaising with them to ensure they review cases as quickly as possible
  • Be proactive and use initiative when presented with problems or issues
  • Provide excellent customer service by regularly updating clients on the progress of their case and answering any queries in a professional manner

Essential requirements:


  • Experience in the Law sector
  • Litigation experience desired
  • Experience in managing own case load
  • 2 years customer service experience
  • Competent I.T Skills
  • Strong communication skills
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