Associate Banker - Birmingham, United Kingdom - Barclays
Description
Associate Banker
Birmingham
As a Barclays Associate Banker this is an exciting opportunity where you'll support and contribute to the growth of one or more relationship managed portfolios across Corporate Bank.
Here, you'll play a crucial role in enabling our journey to become the 'go-to' bank whilst developing the knowledge and skills you need to build a career as a Corporate Banker.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.
We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.
What will you be doing?:
- Supporting Banker(s) to proactively develop and maintain new and existing client relationships, assisting in the delivery of good outcomes for our clients and our business
- Improving and maintaining solid Client Satisfaction scores by providing exceptional service
- Developing a working knowledge of key Corporate Banking products applicable to your segment
- Managing client meeting preparation and attend meetings with Banker(s) where appropriate
- Ensuring servicing activity is directed towards the appropriate contact point and educating clients to use the correct servicing channels, championing digital selfserve solutions
- Undertaking timely Client Service Reviews and maintaining accurate client records in Salesforce
- Taking ownership and leading in the handling of client complaints and ensuring conformance with regulatory complaints policy
- Initiating and managing the onboarding of new client relationships
What we're looking for:
- Significant Experience delivering results through building relationships
- Experience in a client service and communication focused role
- Solid planning and organisation skills
- Knowledge of Corporate Banking, credit risk or AML risk is desirable but not essential
Skills that will help you in the role:
- Ability to develop solid relationships with customers and with internal colleagues
- Demonstrable organisation and planning skills
- The drive to achieve commercial success and results
Where will you be working?
Barclays Snowhill is at the heart of the professional district and commands a workforce of around 1000. With great transport links to Birmingham Grand Central and Snowhill train stations as well as the local metro. Our office has a dedicated staff coffee shop and deli and break out areas for staff. There is also a presentation theatre for client and staff events. Our office boasts a great working environment as well as opportunities to network across the city.
LI-Hybrid
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