Business Administrator - London, United Kingdom - Compass Wellbeing CIC

Description

JOB DESCRIPTION

Job Title Business Administrator


Location Tower Hamlets, London


Reporting Line Head of Operations


Salary Range £24,317 per annum pro rata


Employment Status 2 years fixed term


Hours of Work 22.5 hours per week


Mission Statement
Compass Wellbeing is a not for profit community interest company.

Our mission is to improve quality of life by working with the community and individuals who have been denied an equal opportunity to live life to fulfilment.

We work with marginalised groups, backgrounds, religions, women, people with conditions such as mental health problems and those that are deprived and lack the same opportunities as others.

Our priority is to address social inequalities by using our experience and skills to help the most disadvantaged in our communities.

We will achieve this by working closely with our health, education and social care partners, managing resources effectively and creating new opportunities for growth for individuals, groups and the community.

Job Purpose

The Business Administrator will be responsible for providing comprehensive administrative support to the day to day running of the business.

They will support the delivery of projects whilst working with Project
Managers and the Head of Operations.

Reporting to the Head of Operations, the successful post holder will have effective organisational skills and be able to plan/prioritise the delivery of work.

They will have strong communications skills, both orally and in writing, and have the ability to establish working relations with a range of stakeholders.

The role also requires some degree of client and stakeholder facing, requiring a high level of inter-personal skills and personal confidence.

Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.

Key Result Areas/Duties

• To be the first point of contact for the business daily.
• Produce meeting minutes and notes that summarise meeting content, including key topics, group decisions and ideas.
• Utilise project management software to record and monitor project planning and project tasks and to keep project deliverables on task and escalate when required.
• Preparation or finalisation, monitoring, and maintenance of the following documents/reports: project brief, project plan, communication briefings, risk register.
• Liaise with the team to ensure that work is neither overlooked nor duplicated by related projects.
• Support the Medical Device team to compile and distribute asset information and reports.
• To be able to manage telephone and personal contact from other staff members and external persons with intelligence, foresight, and sensitivity, strongly respecting the need for confidentiality.
• Provide administrative support, including diary management and arranging meetings for staff and team.
• To assist in organising, facilitating, and participating in events, workshops and focus groups.
• To ensure the business is open within the operating hours and at times will be required to open and close.
• To administer, co-ordinate and adhere to any new organisational policies and associated procedures and other documentation with confidentiality.
• To prioritise and complete multiple tasks and projects in a deadline driven environment.
• To ensure effective communication on specific project developments with the Project lead, Head of Operations, and the wider team.
• Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence.
• Develop and maintain contact sheets, project assets inventories (e.g. iPad, headsets, USBs)
• Be able to contribute to team meetings.
• Must be able to travel to locations within London and occasionally outside London depending on the projects.
• Undertake ad hoc duties when required.

This list is not exhaustive and you will be required to carry out other duties as necessary in the fulfilment of the role.

Working at Compass Wellbeing

• 27 days annual leave (excluding Bank Holidays)
• This rises to 29 days after 5 years service (excluding Bank Holidays)
• This rises to 33 days after 10 years service (excluding Bank Holidays)
• 5% employer pension contribution scheme
• 2 days paid volunteering leave per year
• Travel season ticket loan
• NHS discounts (Health Service Discounts, Blue Light Card)
• Gym and fitness discounts (through the above services)
• Occupational Health therapists available through Medigold
• Mental Health and Wellbeing support through Medigold

Personal Specification
-
Skills and Attributes _


Qualifications & Training
NVQ Level 3 or equivalent (essential)

Maths and English GCSE or equivalent GCSE level A-C (essential)

Project management methodology and documentation (desirable)


Experience
Computer literate with a working knowledge of Microso