- Installation of desktop, server, network and communications systems at customer premises.
- Installation of Cybersecurity systems.
- Provision of technical support, by telephone and at customer premises working with computer users to resolve problems and answer questions on a variety of hardware components and software programs.
- The planning, design and project management of new installations.
- The planning, specification and evaluation of technical projects.
- Maintain all documentation, relating to both internal and external customer projects, up-to-date and accessible internally.
- 5yrs+ Experience within the information and computer industry and you must have a driving Licence, access to a vehicle and insurance that covers business travel.
- Experience of installing, configuring & supporting Windows 10/11
- Experience of installing, configuring & supporting MS 365, Azure, Intune, SharePoint
- Experience of cyber security systems and knowledge of the products currently available.
- A sound knowledge of networking principles.
- A flexible and enthusiastic approach to the job.
it support analyst - Dromore, Co. Down, United Kingdom - 3D Personnel LTD
Description
IT SUPPORT TECHNICIAN,This employer has been established for more than a decade and half and is a leading provider of managed IT services and cyber security to businesses and organisations primarily based across the NI and ROI regions, some of which operate on a global scale.
The successful candidate will be responsible to the Technical Director and your role will be to help determine customer needs; to install, maintain, operate, and configure computer hardware and software both internally and on customer sites; Our team of recruiters are seeking someone on behalf of this employer who will be capable of evaluating customer needs, installing new computers and software, and troubleshooting computer problems.
Installation and configuration of software on network servers and PCs at customer premises.It is anticipated that much of this work will involve Remote Desktop Services, Windows, and Cybersecurity solutions, although a variety of other software will also be involved from time to time.
There is an end of year staff bonus.
There is a further staff bonus if the company achieves its annual target figures.
Everyone gets their Birthday off as a paid day.
Health plan is available to all employees.
A hybrid working environment with WFH available, when required.
Salary Sacrifice Electric Car Scheme:
Full time hours/Permanent contact, your normal working hours will be Mon-Fri, 9.Note, we only accept expressions of interest IF you already hold the legal right to work where the role is based and, meet the essential criteria for the role.