Housing Officer - Birmingham, United Kingdom - Trident Group

Trident Group

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Homes & Communities Housing Officer - Central Birmingham

£27, per annum (plus car allowance)

37.5 hours per week

About the role
The Homes and Communities Department is currently recruiting to a Housing Officer role.

This role is patch-based, and you will work closely with the Income Officer for the patch and your wider Homes and Communities colleagues.

Our Housing Officers work positively with residents from their first point of engagement at property viewing and occupancy sign up stage through to delivering quality housing and estate services, tenancy audits, settling in visits and well-being checks
- their on-going engagement and responsive service delivery empowers and supports residents to not only meet their tenancy obligations but also to be active within the organisation and their communities.

The role requires collaborative working across all departments within Trident Group including Allocations and Lettings, Income Management, Technical Services, Lead Worker services and Community Safety and Inclusion to ensure that we deliver a quality service to our customers, maintain our properties and estates, and deliver value for money services.

About You

You will have a minimum of two years' experience of a working in the housing sector.
It is essential that you have good communication skills and a 'can do' approach to working positively with our residents/customers, internal and external stakeholders and forging new partnerships to address key issues and achieve agreed outcomes
You will be able to work under your own initiative, organising your workload to meet goals and KPIs that are set.
You will have attended relevant training opportunities and be keen to attend more as part of your own personal development journey.
The post is full time and involves a regular presence across a designated patch, the role qualifies for essential car user allowance.

Other benefits include:

Generous holiday package with the opportunity to sell or buy annual leave
Workplace pension
Access to Health Care Benefit Scheme
Access to Gym membership
Cycle to work Scheme
Eye care & Child Care Vouchers

About Trident Group:

Trident Group has over 50 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands.

It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package.

The Group has an annual turnover of more than £34m and owns assets close to £186m.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.

Applying

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.