Security Officer - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Officer to join our team.

The role:

Working within this prestigious environment at London.

Your primary role is to ensure the security of people, premises and property, protecting the reputation of the client/tenants throughout.

You will support the delivery of a truly exceptional customer journey for both staff and visitors. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation.

What will you be doing?

Deliver outstanding customer service to staff and visitors
Take an active interest in, and give commitment to the client
Be flexible and adaptable to all tasks or challenges
Be highly presentable, accountable; take responsibility and ownership for any tasks identified or allocated
Ensure all contact, be it internal or external; by telephone, face to face or any other medium; is clear, courteous, polite, professional and respectful
To support internal and external audit processes from UniTrust Security representatives, Client/Tenant Representatives, the SIA, any other relevant body with a relevant interest and valid reason for inspection or compliance checks
To act with integrity and in the best interests of the company in a safe, compliant and ethical manner
To be resilient to working in the most sensitive environments, dealing with any conflict with a respectful and empathic approach at all times
Be prepared to manage a wide variety and diversity of scenarios, people and challenges
Assist in the induction, development or ongoing training of new team members across the disciplines where appropriate
Act in accordance with Company Policies and Procedures and our Code of Conduct

Security Officer Responsibilities:

Welcome and assist staff, clients, tenants and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey
Work with all colleagues to ensure the integrity of security on the site
Early identification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so
Have an outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries
Develop and maintain positive relationships with all staff, visitors, tenants, service providers and clients
Have good knowledge of the local area to be able to answer queries regarding local transport links or services in the area for example.

Desirable Skills:

Exposure to relevant Protective Security or Counter Terrorism Advice
Previous experience of the security industry and / or within the hospitality sector or corporate environment with a view to obtaining an SIA licence if not already held.
Previous experience in technologies to detect security threats in any given environment

What we are looking for.

Officers must have at least 2 years Security experience.
Valid SIA Licence
5 years checkable work history
Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer.
Good IT skills is essential. Previous experience using a visitor management system is preferable.
Carry and be capable of using all security equipment necessary to efficiently perform the duties required of a professional security officer.
Can do attitude with a focus on a 5* customer service.
Good, clear communication skills essential.
Confident English speaking.
The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
Ongoing continuation security training will be provided and Security staff will be expected to attend training course, selfdevelopment will be expected.
First aid qualification is desired, but not essential, as training can be provided by company

What's in it for you?
In return as our Security Officer, we offer the below salary and benefits:

Shift Pattern: Monday to Friday) (Average 40hrs per week)
A competitive wage (£13.13 per hour)
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Don't miss out on this fantastic opportunity to join our team as a Security Officer.
**Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.