Credit Controller - Shoreham by Sea, United Kingdom - Clearline Recruitment

Tom O´Connor

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Tom O´Connor

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Description
Full Time

  • Shoreham-BySea, West Sussex
  • Posted on 10th April 2023
- £ £26000 per annum GBP / Year

Our client is looking to recruit a Credit Controller their busy team in Shoreham-By-Sea.

The Credit Controller will be working alongside the Credit Control Manager in a busy and varied role, delivering exceptional service to our client's customers.


The Credit Control team will be accountable for ensuring efficient and effective collections and will be responsible for dealing with incoming billing queries as they arise.

You will be a self-starter who can drive cash collection and influence customers and internal colleagues.


Responsibilities

  • Managing part of a large ledger of over 1200 accounts
  • Building a rapport and liaising with clients regarding outstanding payments and agree a deadline in accordance with the time frames set
  • Identifying and analysing root causes for delays in collections of debt
  • Responsible for requesting restriction of services and decide whether to start legal action
  • Reconciliations
  • Negotiating payment plans with customers
  • Promptly logging client queries and assigning them to the relevant department
  • Answering queries directly where possible

Essential Skills

  • Credit control experience
  • Excellent communication, customer service and interpersonal skills
  • Excellent telephone manner
  • Able to demonstrate excellent attention to detail
  • Strong critical thinking and decisionmaking skills
  • Ability to listen to customers and negotiate winning solutions
  • Calm, confident manner to handle potentially uncomfortable conversations

Desired Skills

  • Telco industry experience desirable not essential
  • Experience within an Accounts Receivable department

Job Title:
Credit Controller

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Location:Shoreham-By-Sea

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Salary:£24,000 - £26,000 per annum

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Full Time
**For more information, please contact Chris Gower at Clearline Recruitment.

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