Bar General Manager - Halifax, United Kingdom - Peppermint Bars & Events

    Peppermint Bars & Events
    Peppermint Bars & Events Halifax, United Kingdom

    3 weeks ago

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    Arts / Entertainment / Publishing
    Description

    Location: Piecehall, Halifax

    Rate: £45,000 pro rata

    Start date asap until September.

    An exciting opportunity has arisen for a Bars General Manager to join Peppermint Events, based at Piece Hall in Halifax.The Piece Hall is a unique open-air courtyard located in the heart of Halifax. The courtyard is surrounded by unique shops, bars, cafés and restaurants, hosting a fabulous run of concerts from June to August.

    The General Manager is responsible for the day to day management of the Peppermint bar operations on site and reports directly into the UK Venue Manager and Peppermint Directors.

    We will be running 4 bars on site – 2 general admission and 2 VIP bars.

    The role will be looking after all GM aspects from stock to staff, P&Ls, budgets, licensing and providing the guest with exceptional customer service.

    You will be working alongside and experienced Peppermint Project Manager for the planning and build and there will be operational support on show days from experienced Peppermint event managers.

    Key Responsibilities:

    Planning/Advance Responsibilities

    · Oversight of the project budget including working alongside the PM and finance team.

    · P&L creation.

    · Working with the Peppermint PM on build and install of new bars including draught equipment, bar infrastructure, tills etc

    · Oversight of recruitment & staffing procedures, with support from the staffing team

    · Oversight of drink menus including ranging and retail pricing

    · Drive the implementation of new and innovative strategies and will ensure a positive experience for all guests and increase SPH.

    · Work collaboratively with the Piece Hall to ensure operations are running smoothly and in sync with one another including deliveries and load in schedules.

    · Communicate changes in processes to all relevant teams.

    · Support the Piece Hall in delivering the venue's strategy and vision.

    · Ensuring on site budget targets are being met (staffing, stock & fixed costs)

    · To ensure that company & venue policies are being upheld.

    Operational Responsibilities

    · Staff rotas in conjunction with staffing department.

    · Lead weekly update meetings with the Piece Hall event team.

    · Regular feedback/event reports to Peppermint Directors.

    · Responsible for on-site spending sign off.

    · Working with Peppermint FOH event managers to ensure customer service.

    · Onsite contact for sponsorship agent.

    · Establish and maintain a high standard of staff performance.

    · Ensure the operations team hold daily shift briefings to keep everyone informed.

    · Ensure staffing levels are at the correct levels and to budget at all times, and people are recruited into the right roles.

    · Develop the team to be the best that they can be.

    · Promote from within and build a team spirit to create a happy working environment with a focus on hiring directly.

    · Perform quality controls, implementing and monitoring team KPI's & performance ensuring best operational procedures are maintained

    · Oversight of drink menus to be seasonal, ensuring GP targets are achieved.

    · Oversight and management of all suppliers and stock management in the venue ensuring suitable stock levels for events and post event counts and reporting

    · Regularly meet with the Piece Hall team to communicate changes, events and improvements.

    · Ensures that Client, company and statutory food & hygiene, H&S standards are maintained

    · To ensure that paperwork is being correctly completed by all departments.

    · To uphold all licensing requirements

    · Ensure that all venue suppliers and technology, inclusive but not limited to staffing agencies, wholesalers and EPOS are working correctly and communicate any problems to Peppermint head office.

    Contacts and Key Relationships

    Internal:

    · Directors

    · Venue Area Manager

    · Commercial and venue departments

    · Stock Managers

    · Finance Team

    · Staffing Team

    External:

    · Piece Hall Management

    · Suppliers; staffing agencies, wholesalers

    · Event Operational & Site Teams

    Professional Qualifications & Education:

    ESSENTIAL:

    · Minimum 4 years professional experience either in venues or events

    · Personal License Holder

    · Budget and HR management experience

    · Comfortable with excel

    PREFERRED:

    · Creating drinks menus, training and concepts

    · Current First Aid Certificate (preferred, not essential)

    Technical/ Behavioural/ Personal Competencies:

    · Proactive approach

    · Strategy development

    · Planning

    · Presentation

    · Negotiation

    · Organisational and time management

    · Relationship management

    · Communication

    · Attention to detail

    · Problem solving

    · Innovation

    Further Job Details:

    · 28 Days holiday a year plus a birthday day off

    · Access to Rewards Hub

    · Tickets and drinks to Peppermint events and festivals

    · Company social events every quarter