Lead On Site Services Specialist - Stafford, United Kingdom - Renewable Energy Grid Solutions

Renewable Energy Grid Solutions
Renewable Energy Grid Solutions
Verified Company
Stafford, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Description Summary:
Become part of a winning team and help to deliver the Green Energy transition.


Reporting directly to the UK Service Leader, Control System Service engineer will be a key member of the operations team, providing Engineering validation support, conducts Field Service activities at customer sites and lead maintenance service activities covering GE control systems Installed base at onshore and offshore substations.


Essential Responsibilities:

The On Site Services Specialist will be responsible for:

  • Perform control system validation and factory acceptance test (FAT).
  • Commissioning of substation control system (SCADA, HMI, auxiliary systems, communication network, firewall, cyber security) at customer sites onshore and offshore.
  • Lead maintenance services with customers including first line fault diagnostics of Systems and clear failures of control systems installed at customer substations onshore and offshore.
  • When on call the engineer has to be available over out of office hours, weekends, and bank holidays to support the customers on first line telephonic support and if required to visit customer substations onshore and offshore to clear the fault.
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, repair, and maintenance at customer's sites. Ensure full reports are generated to the endCustomer.
  • Support control system engineering tasks including but not limited to control systems database configurations, upgrades / modifications, communication network configurations, firewall & cyber security configurations and testing the control system configuration on mirror platforms.
  • Manage Fault reports & customer complaints in line with defined procedures.
  • Coordinate with CoE (Centre of Excellence) and others for Products & systems obsolescence management.
  • Assist with the internal and external training activities including classroom as well as commissioningbased training.
  • To gain knowledge of new products and systems. Develop and further expand technical knowledge and expertise, currently recognised industry standards for engineering ability.
  • Provide weekly time sheets and monthly reports including status of all work undertaken by the engineer during that month and any other items relating to the Services Department.
  • Maintain knowledge of the reporting system to the extent required for timely and accurate input of field information necessary.
  • Communicate project commissioning schedule details, milestones, site requirements, quality issues, and tools / equipment requirements to the appropriate project and service manager.
  • Support the engineering, Sales, and Commercial/tendering teams on service return of experience.
  • Obtain & Maintain GE / Customer Competent Person Authorisation.
  • To ensure that allrelevant safety documentation and site competency certificates are up to date and inform the services Leader of impending renewals.
  • Ensuring that the Company's quality, environment health & safety policies are read, understood, and adhered to.
  • Maintain a strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards.
  • Provide, audit, and implement quality control requirements for onsite activities.
  • Assist the company on the Quality Focus, always strive for continuous improvement, ensure all areas of customer dissatisfaction / satisfaction are addressed and take corrective action when the source of any deviation from required standards is identified.

Job Requirements:


  • Ability to travel to customer sites locally and globally. (Around 160 days/year)
  • Must have a valid driver's license.
  • Proficiency level in English. Other languages valued (Spanish, French, Italian and/or Portuguese)
  • Experience in Substation Automation Systems, working on technical support, testing, maintenance, commissioning in transmission, distribution, industrial and power plants environments.
  • Experience with electrical Protection relays and Control systems (LV, MV & HV).
  • Experience in substation automation systems, SPACE2000, PACiS, DS Agile & Zenon knowledge preferred.
  • Experience in Networking, communication Protocols and OT Cyber security aspects.

Desired Characteristics

  • Minimum of a BSc in Electrical Engineering (or equivalent) coupled with four to five years project / service related experience.
  • Control systems Commissioning Engineer with over 5 years' experience in substations ranging from 11kV to 400kV.
  • Knowledge of Automation, Electrical Control Systems and SCADA / DCS systems.
  • Strong technical skills in Networking, communication Protocols and Cyber security aspects.
  • Knowledge of GE Protection relays and DS Agile SCADA will be highly valued.
  • Experience with electrical Control systems detailed design is essential for the job.
  • Ability to perform Functional testing of SCADA / HMI panels.
  • Experience in Factory Acceptance Testing and o
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