Service Operations Coordinator - Yeovil, United Kingdom - BAE Systems

BAE Systems
BAE Systems
Verified Company
Yeovil, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Service Operations Coordinator


Location:
Yeovil.

We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this role.


Salary:
Circa £35,000


What you'll be doing:


  • Supports and facilitates the delivery of IT service activities that are aligned to the business objectives and overall company strategy
  • Develops and maintains relationships with key stakeholders and customers by interacting effectively and confidently to ensure their requirements are gathered and met
  • Supports the maintenance of the asset configuration records and relationships inline with ITIL v3 for items under the management / support of the IM&T function, including regular configuration management audits
  • Maintains the technical obsolescence records for the services / solutions provided by the IM&T function
  • Monitors performance metrics and liaises with managers and customers to ensure that service funding agreements are not breached
  • Provides practical support and guidance to trainees and other members of the IM&T function

Your skills and experiences:


Essential:

  • Experience working within a similar role and previous responsibilities
  • Experience working with budgets
  • Will be required to work with finance and procurement teams demonstrating budgetary control
  • Document Management experience
  • Able to Organise time and workload to meet concurrent deadlines
  • Very good communication skills: oral, written and excellent interpersonal skills

Benefits:

You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive


The Infrastructure Engineering team:


As a Service Operations Coordinator in the Infrastructure Engineering team, you will have the chance to grow your skills in Service Operations at a large scale.

This role will also give you the opportunity for career progression and development across the business.

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Why BAE Systems?

Closing Date:1st April 2024

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