Customer Service Advisor - London, United Kingdom - VBUSA LTD
Description
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:
- Respond to customer inquiries and provide accurate information about our products and services
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Identify opportunities to upsell or crosssell products based on customer needs
- Follow up with customers to ensure their concerns are addressed and resolved in a timely manner
Qualifications:
- Excellent communication and interpersonal skills
- Strong problemsolving and analytical skills
- Ability to work well in a team environment and collaborate effectively with others
Salary:
From £24,938.98 per year
Benefits:
- Company events
- Onsite parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 28/03/2024
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