Resource Assistant Manager or Manager - Birmingham, United Kingdom - Mazars

Mazars
Mazars
Verified Company
Birmingham, United Kingdom

2 days ago

Tom O´Connor

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Tom O´Connor

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Description
Job Purpose


Resource management is a new operational function at Mazars which is focused on client delivery, risk management and developing our people.

This role is part of a small and specialist resourcing team operating nationally across a business area.

The rolereports into the Resourcing Senior Manager and works closely with senior leaders overseeing c200 resources across the UK in a high growth business.

There is a high degree of change management, process set up and independent working required in the role.

Roles & Responsibilities

Resource allocation

  • Responsible for allocating resources to client demand
  • Understands the skills and experience of staff to enable allocation decisions
  • Prioritises resource during peak periods to ensure quality client delivery
  • Deals with escalations and conflicting demands, liaising with other members of the Resourcing team as required; and
  • Works with senior stakeholders to track pipeline and new wins, focusing on the resource planning & transition requirements.
Reporting & business intelligence

  • Manages utilisation levels and other key performance indicators;
  • Provides regular insight to business leaders on upcoming capacity, peaks, and conflicts to enable business decisions; and
  • Monitors headcount levels and recruitment needs to ensure we have the resources required.
Onboarding and staff engagement

  • Allocates resource portfolios for new joiners, considering their skills and experience;
  • Helps to onboard new joiners and provide training on our resource tool and operational excellence expectations.
Skills, Knowledge and Experience

  • Workforce planning / resource deployment experience essential, ideally within a professional services / consulting environment;
  • Audit knowledge advantageous;
  • Strong business partnering and communication skills;
  • Problem solver who is creative and resilient.
Inclusion and Diversity

At Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business.

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