- Provide ongoing coaching and development to ensure high levels of performance and morale.
- Set clear expectations for staff and lead by example through excellent customer service and professionalism.
- Ensure exceptional customer service standards are maintained at all times.
- Address customer inquiries, concerns, and complaints promptly and effectively.
- Operations Management:
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- Ensure compliance with health and safety regulations and food hygiene standards.
- Monitor restaurant expenses and implement cost-control measures to maximize profitability.
- Prepare and manage budgets, forecasts, and financial reports.
- Monitor sales trends, analyze financial data, and identify areas for improvement.
- Proven experience as a Restaurant Manager or similar role in the hospitality industry.
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Restaurant Manager - Inverness, Highland, United Kingdom - Hospo Talent
Description
Job Title:
Restaurant Manager - Glencoe
Hospo Talent are currently seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our restaurant. The Restaurant Manager will be responsible for managing staff, ensuring customer satisfaction, and driving profitability.
The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record of success in restaurant management.
Recruit, train, and supervise restaurant staff, including servers, hosts/hostesses, and kitchen staff.Customer Service:
Financial Management:
Solid understanding of restaurant operations, including food and beverage service, kitchen management, and health and safety standards.
This is a live in role with an immediate start, for more information contact David