Maintenance Officer - East London, United Kingdom - MMP Consultancy

MMP Consultancy

Verified Company

East London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MMP Consultancy are working with a public-sector organisation to recruit a Repairs Customer Service Advisor to work on a Permanent basis based in East London.

This individual will be responsible for providing administrative support to the Repairs team, ensuring the effective of the responsive and planned repairs maintenance services to tenants and leaseholders properties which are managed by the organisation.

We are seeking previous Repairs Administrator's and Maintenance Administrator's to apply.

Responsibilities:

Make appointments for staff and contractors to visit residents, informing tenants and leaseholders of appointments and completion target times
Ensure the timely and accurate storage and retrieval of data relating to the repairs and planned maintenance service
Liaise with Contractors to ensure excellent standards of customer service are maintained regarding making and keeping appointments, particularly communication with contractors about completion dates, nonaccess and rechargeable repairs
Process orders and invoices for the Repairs service
Liaise with Contractors and Surveyors in relation to variation orders
Maintain and administer Disrepair records
Provide assistance to the Property Services Manager and Technical Surveyors
Coordinate and administer actions resulting from internal and external audits that relate to the repairs service
Previous experience of working in a Repairs Administrator role
Previous experience of working with a Housing Association, Local Authority or Main Contractor
Excellent customer services and communication skills
Proficient in the use of Microsoft Office and experience of Housing Management / Repairs databases