Team and Project Manager - Crowmarsh Gifford, Oxfordshire, United Kingdom - Focus Resourcing

Description

An exciting opportunity has arisen for a Project Manager Team Leader to join this growing company who are based in Wallingford


Job Type:
Permanent position

Location:
Wallingford, office based

Working Hours:

Monday - Friday, 9AM - 5.The Project Manager Team Leader will administer and manage the delivery of services through the complete event project management life cycle from the end of the sales process to post-event reporting.

In addition to office work, you will occasionally need to conduct site visits and attend client meetings.

As the Project Manager Team Leader, you will be responsible for:

Leading and developing a team of people to deliver exceptional Professional Services through effective operational service management.
Establish an energetic and customer-centric culture of continuous improvement within the Project Management team.

Establish close working relationships with the wider professional services team as well as development, sales, support and finance teams to ensure all aspects of our projects are well managed and delivered in line with customer expectations.

Manage a team ensuring that suitably qualified staff are effectively and efficiently scheduled to cover all projects. Delivering responsive implementations of our products in a timely manner.
based on regular customer surveys and post-case questionnaires.
Set agreed installation satisfaction targets within the team and with other departments.
Regularly attend Account Meetings, User Groups and other customer-facing events across the UK as required.

Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement.

Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the management team.
Proven experience in project management and business growth strategies.
Excellent leadership and team management skills.
Strong analytical and data-driven decision-making abilities.

Excellent organisational skills, pay meticulous attention to detail and be able to organise and influence others in similar ways to manage the entire process.

Strong team player able to work both hands on and hands off to help develop staff at all levels as necessary.

Please select the office to send your application
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