- Undertake routine remedial survey work, undertaking pre and post inspections of voids and response repair maintenance.
- Raise voids and response repair work orders, including scheduling orders resulting from such pre and post inspections. This will include liaising with contractors as required, including arranging joint inspections with contractors where necessary.
- Investigate and resolve insurance claims, boundary disputes, tenants' improvement, tenants' disrepair claims, and major damp and similar items of work, in conjunction with other BCP staff, as required.
- Prepare specifications, schedules of work and cost/estimates where required ensuring that all work orders / contracts comply with appropriate legislation, codes of practice, British/European standards, Poole Standard, the Council's standing Orders and financial regulations.
- Assist in contract procurement and contract management activities as required by the Head of Maintenance.
- Provide technical support, guidance and advice to the Customer Services Team and Housing Management staff as required or deemed necessary.
- Ensure complex defects and repairs are inspected promptly and ordered subject to budget availability and repair policy.
- Investigate difficulties encountered by the Response Repairs and Voids Contractors either with tenants or associated with work undertaken by others, including liaising with the Contractors on behalf of tenants, and ensuring effective communication.
- Undertake inspections of work in progress to ensure quality assurance and Contract audits. Carry out an appropriate percentage of monthly post inspections commensurate to number of work orders raised, including undertaking post inspections to voids repair works.
- Ensure the quality of the responsive repairs contractors completed work is checked and assessed, using a reasonable sampling method following pre-inspection, procedure and specification.
- Provide support for all BCP staff dealing with boundary disputes, tenant improvement requests and other technical issues likely to result in claim or complaint.
- Investigate complaints and provide timely responses.
- Check and sign off relevant contractor (and where appropriate) sub-contractor invoices.
- Prepare specifications, acquire quotes for planned works, monitor and post inspect the works.
- Carry out handover of minor works projects, including where required, insurance reinstatement works.
- Check and sign off invoices for minor works projects.
- HND/HNC in Construction or Building Studies: Desirable
- Accurate diagnosis of building defects and appropriate remedial repair
- Ability to explain complex repair issues to non-technical colleagues
- Ability to use IT systems to prepare specifications and raise orders
- Customer focused with excellent customer care standards
- Excellent communication skills
- Strategic thinker and problem-solver
- Excellent attention to detail
- Maintenance works to empty and occupied residential dwellings/buildings
- Law related to responsive repairs including Health & Safety
- Construction/Building industry methods and techniques
- Social Housing law: Landlord and Tenant responsibilities
- Relevant construction health and safety (CDM) legislation
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Building Surveyor - Bournemouth, Dorset, United Kingdom - Service Care Solutions Ltd
Description
Building Surveyor
3 months on-going contract, Inside IR35
Bournemouth
About the role
Requirements
If interested in the role, please contact me at
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