Membership Retention Executive - East Molesey, United Kingdom - History Royal Palaces

Description

About the role

We are a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

As a charitable organisation, our members are essential to our growth and to achieving our strategy.

In this role, you'll be developing and delivering multi-channel marketing campaigns and retention activities to engage and retain our member audience and increase retention rates. Working with the Membership Retention Manager, you'll support the creation of onsite and offsite content, including the delivery of Inside Story magazine three times a year.

Working with other colleagues, you'll regularly analyse retention and campaign data to identify opportunities to improve communication content and performance. This will involve utilising our CRM.

You will manage the Membership Retention Assistant and support them to achieve their objectives, including delivering a profitable events programme.

Benefits include:

Creativity and proactivity are vital to this role in order to deliver engaging copywriting and create and commission new content for members.

Previous experience in a marketing or membership role is essential, and you will ideally have experience within a charity or heritage organisation.

This role would suit a quick learner with bags of initiative and first-class communication skills, data reporting and CRM experience.

Closing date: 12 May 2024

Interviews held: 21st & 22nd May 2024 at Hampton Court Palace

We have adopted a hybrid model of part working from home and part working from site. We are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements.

Find out more and apply by visiting

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.