Team Leader - Hertfordshire, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care
Look Ahead Housing and Care
Verified Company
Hertfordshire, United Kingdom

6 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ00494
  • Date posted
  • 24/07/202 Application closing date
  • 26/08/202 Location
  • Hertfordshire
  • Salary
- £28,662.40

  • Package
  • Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time, Permanent
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Team Leader:

Job description

  • We're looking for a kind, compassionate and resilient
    Team Leader to join our Learning Disabilities service in Letchworth.

£28,662.40 per annum, working 40 hours per week_. Benefits include 25 days Annual Leave, pension schemes, _staff discounts, healthcare and career progression._

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

  • This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

What you'll do:


We are looking for a passionate and creative Team Leader to lead on the delivery of a high-quality supported living service for a customer with learning disabilities and Autism.

This customer is moving into a new home in Letchworth and needs a Team Leader with excellent leadership skills to manage a team of Support Workers, who will support them to build their new life and develop their skills as an independent person.


You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.


About you:


  • Leading and motivating the team of support workers to provide excellent support and deliver meaningful outcomes in line with the customer's Life Plan;
  • Establishing and maintaining an appropriate culture of least restrictive practice, positive behavioural support, respect and dignity, choice and control and total communications approaches;
  • Delivering supervisions and facilitating team meetings with staff to ensure information sharing, problem solving and effective communication;
  • Holding responsibility for the personal development of staff, identifying high performers and feeding into the organisations succession plans;
  • Developing rotas and ensuring appropriate cover;
  • Ensuring that Key Performance Indicators (KPIs) required as part of the Contract are met and recorded correctly;
  • Leading on the ongoing review and monitoring of the customer's needs and progress;
  • Leading on communications with a range of key stakeholders including family and social work professionals;
  • Carrying out other administrative tasks as relevant to the service and directed by the Contract Manager;
  • Delivering an out of hours oncall service for the region, where required;
  • Ensuring that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract / Operations Managers, as appropriate;
  • Adhering to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements.

Hands-on support duties will include:


  • Supporting the customer to access the community and undertake a variety if activities as part of their daily life;
  • Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home in a way that works for them;
  • Supporting the customer to connect with new people and places and keep up with their interests;
  • Supporting the customer to communicate their wants and needs, and communicating with them in a personcentred way;
  • Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autismspecific approaches;
  • Driving the customer's vehicle to support them to go about their day to day life;
  • Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
  • Communicating with a range of other key stakeholders including social work, psychology, advocacy and commissioning teams;
  • Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;
  • Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;
  • Delivering personal care;
  • Undertaking any other duties as requested by management.

What you'll bring:


  • Enjoys social int
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