Payroll & Employee Services Manager - Weybridge, United Kingdom - Surrey County Council

Surrey County Council
Surrey County Council
Verified Company
Weybridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The starting salary for this role is £62,363 per annum working 36 hours per week.


Surrey Business Services delivers payroll and related services to over 40,000 employees of Surrey County Council and over 400 external customers, primarily schools.


About the Role


We are looking for somebody who can combine their technical knowledge and experience with the energy and drive to direct our Payroll and Employee Services teams.

You will be pivotal in building and developing your team and equipping them with the skillsto deliver a high-quality professional service to our customers.


Delivering a high-quality customer experience is at the heart of this role, whether to the Council itself or to our Schools traded services customers.

The management of customer requirements aligned to operational and service level agreements is critical.


It's an exciting time to join as we plan the implementation of a new system in 2023, which will bring its own opportunities to enhance the customer experience and greater self-service.


You will tackle areas for improvement, ensuring that processes are defined, implemented and reviewed to maximise the effectiveness of the service and to meet performance standards, whilst ensuring that unit costs for delivering the service remain competitive.


You will administer tax, pensions, legislative and other developments affecting services and will have an excellent knowledge and experience of pay policies, pension schemes and flexible benefit schemes to deliver a fully joined up service to Surrey CountyCouncil Corporate and Schools customers.

Please have a read through the person specification section from the Job description attached and ensure you can clearly evidence that you meet the criteria listed in order to be considered for shortlisting


About the Team
In this post you will directly manage a team of six to ten people responsible for all staff in the Payroll & Employee Services Functions staff) and for delivering customer facing and technical services and will work with and alongside the improvement,commercial and customer services teams to develop the service.

This exciting new vacancy is the perfect opportunity to work closely with and help develop the teams responsible for this, as well as forming strong working relationships with all customers.


About the Location


The council is operating as an agile organisation and so this role will be working flexibly between home and the office in line with business demands.

The main office for the service is based in Dakota House, Weybridge but there may be occasional travelrequired to Council and customer sites (e.g. schools & Academies)


To be considered for shortlisting for interview your CV and personal statement will clearly evidence:

  • Payroll Management and/or CIPD qualification achieved or being worked towards, or ability to evidence equivalent high-level knowledge and understanding of Finance and/or HR disciplines
  • Knowledge of Unit 4 system or other similar ERP system (SAP/Oracle)
  • Experience of successfully managing multiple teams in a demanding business environment
  • Expert knowledge of the fundamentals of both payroll and Employee HR functions
  • Experience of operating a complex traded payroll bureau service to several hundred customers
  • Knowledge of Lean or Business Process Reengineering methodologies

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about thevalueswe follow.


We invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.


Additional Information

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about thevalueswe follow.

Additional information
The job advert closes at 23:59 on 15/01/2023 with interviews to follow.


Contact details

Benefits
From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance.

You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, aswell as the option to join our car lease scheme.

For more information about the wide variety of benefits you can take advantage of please visit
MyBenefits for Surrey County Council staff.

**Our Commitment
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