Consumer Finance Associates - London, United Kingdom - eFinancialCareers

eFinancialCareers
eFinancialCareers
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

What does the role involve?


You will join one of the high-performing teams in Consumer Finance to help drive improvements for consumers at a time of considerable change in the UK financial sector including helping tackle the impacts of the cost-of-living crisis.


Consumer Finance manages the FCA's regulatory oversight of diverse range of firms including, credit cards, motor finance, credit brokers, high-cost credit, mortgage intermediaries, debt managers, credit unions, retail finance and others too.

Our priority is to ensure consumer interests are central to the firms within each of our portfolios.

Our work aims to reduce harm to consumers, and we want borrowers to be treated fairly and be able to get affordable products that meet their needs.


Roles include:
Working directly with firms, looking closely at their conduct/business models to ensure fair treatment of consumers

Project roles where you'd be working in teams involved in assessing specific consumer harms that exist in the markets, we oversee


The roles will give you the opportunity to build excellent stakeholder, investigative and project management skills, taking action that improves the way firms in Consumer Finance operate ultimately delivering better outcomes for consumers.

We aim to make markets work better and to stop and prevent serious misconduct that results in harm.

The FCA is transforming to achieve these goals - investing in new technology and making better use of data, supporting our people and changing our culture.

We also work in partnership with other organisations in the UK and globally.


Key responsibilities

  • Review and analyse information and data collected from firms to help assess a firm's business model and identify risks that could cause harm to consumers
  • Support our work in suggesting ways to solve problems identified within firms and the wider credit markets
  • Draft clear and concise correspondence to firms and internal stakeholders
  • Develop constructive working relationships with colleagues and communicate effectively with team members about the progress of tasks
  • Ensure internal record management systems are up to date and compliant with our protocols
  • Contribute to the continuous improvement of internal processes by suggesting changes that result in better outcomes and efficient use of resources

Skills/Experience Required

Minimum

  • Experience of assessing and analysing information: you will be proficient at analysing complex information and data to identify issues and make judgements that balance a range of competing factors.
  • Experience of presenting your work to others: you will need to demonstrate an ability to communicate effectively with a diverse audience and be able to present issues in a clear and digestible format

Essential

  • Experience of prioritising your workload, managing your time effectively and using sound judgement to achieve results in a highpressure environment
  • Strong sense of accountability: you should be able to demonstrate that you take ownership of problems and drive forward pragmatic actionbased solutions
  • Experience of building and managing relationships with stakeholders

Desirable

  • Retail Lending/Consumer Finance experience and/or general financial services experience.
  • Experience of identifying the business model, financial or regulatory risks posed by firms, the consumer harms which might result from these risks and appropriate tools for mitigation.
  • An understanding and experience of dealing with issues impacting consumers in vulnerable circumstances
  • Experience of the regulatory framework including handbook rules and guidance

About the FCA
At the FCA, we're creating a fair and more resilient financial system.

We're establishing more transparent relationships between financial services and their customers, building trust in financial markets and protecting vulnerable consumers.


The FCA's Values & Diversity

Useful Information

  • This role is graded as Associate
  • Regulatory
  • Applications for this role close on 4th December
The FCA has a national role and is committed to a national footprint. This role can be based in London, Leeds or Edinburgh.

The FCA has London and National Pay ranges to reflect regional differences.

The salary for this role will be:

  • London up to £53,000 salary offered will be based on skills & experience
  • National (roles in Leeds & Edinburgh) up to £47,700 salary offered will be based on skills & experience


The FCA supports hybrid working and you will be expected to work 40% of your time over a month, in our office.

We will consider other flexible arrangements, for example part time working, and you can discuss this with the recruiter.
More jobs from eFinancialCareers
See all jobs of eFinancialCareers