Administrator - Milton, United Kingdom - Recruitment Solutions

Tom O´Connor

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Tom O´Connor

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Description

Our client in Milton (near Abingdon / Didcot) are looking for a temporary Helpdesk Admin to join their team on a temporary basis.

This role could last for 3-4 months, with a possible extension.

Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area.

To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs.


Principal Accountabilities:


  • Receive all visitors to the main reception in a professional manner
  • Ensure switchboard is answered promptly and that callers are dealt with in a professional, helpful manner
  • Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times
  • Receive recorded and special deliveries and log and contact client before 10.00 am
  • Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers and the forwarding of requests to the relevant facilities team
  • Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams
  • Maintain computerised maintenance system on behalf of Engineering, raising, closing and filing electronic work requests as required
  • Set up of the conference rooms including all AV equipment
  • Book meeting rooms, taxis, car hire and hospitality as directed.
  • Maintain staff holiday, sickness and absence on duty.
  • Assist management team as and when required with admin matters
  • Provide all monthly billing reports to the Business Support Team
  • Manage client exhibitions, mobile phones contract, copiers and internal accounts
  • Manage emergency phone and tannoy system
  • To be dressed in correct uniform at all times

Person Specification

  • Ability to communicate effectively
  • Flexibility
  • Team orientated
  • Previous healthcare experience preferred
  • Excellent people skills
  • Previous Admin experience would be an advantage

Pay rate:
£12ph


Hours:
with a 1 hour lunch break. This role is expected to start at the beginning of July.

If interested please submit a CV for consideration, and one of our team will call you back, or please call Recruitment Solutions on


Job Types:
Full-time, Temporary contract

Contract length: 4 months


Salary:
£12.00 per hour


Benefits:


  • Canteen
  • Casual dress
  • Company pension
  • Free parking
  • Onsite parking
  • Transport links

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Experience:


  • Administrative: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Expected start date: 03/07/2023

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