Administrator - Milton, United Kingdom - Recruitment Solutions
Description
Our client in Milton (near Abingdon / Didcot) are looking for a temporary Helpdesk Admin to join their team on a temporary basis.
This role could last for 3-4 months, with a possible extension.Receive calls via the helpdesk and support the production of a plan of maintenance activities within a defined area.
To undertake the subsequent signing off of the agreed tasks at closure of the tasks and monitor and record feedback for the closed-out tasks, whilst providing and delivering the best value reception service through excellent customer care to match the client's needs.
Principal Accountabilities:
- Receive all visitors to the main reception in a professional manner
- Ensure switchboard is answered promptly and that callers are dealt with in a professional, helpful manner
- Carry out general reception duties, ensuring that a high standard of customer care is adopted at all times
- Receive recorded and special deliveries and log and contact client before 10.00 am
- Answer and maintain the helpdesk and provide customer support through the timely answering of requests, allocation of reference numbers and the forwarding of requests to the relevant facilities team
- Print off appropriate work dockets as and when required, and pass these on to the appropriate Facilities teams
- Maintain computerised maintenance system on behalf of Engineering, raising, closing and filing electronic work requests as required
- Set up of the conference rooms including all AV equipment
- Book meeting rooms, taxis, car hire and hospitality as directed.
- Maintain staff holiday, sickness and absence on duty.
- Assist management team as and when required with admin matters
- Provide all monthly billing reports to the Business Support Team
- Manage client exhibitions, mobile phones contract, copiers and internal accounts
- Manage emergency phone and tannoy system
- To be dressed in correct uniform at all times
Person Specification
- Ability to communicate effectively
- Flexibility
- Team orientated
- Previous healthcare experience preferred
- Excellent people skills
- Previous Admin experience would be an advantage
Pay rate:
£12ph
Hours:
with a 1 hour lunch break. This role is expected to start at the beginning of July.
If interested please submit a CV for consideration, and one of our team will call you back, or please call Recruitment Solutions on
Job Types:
Full-time, Temporary contract
Contract length: 4 months
Salary:
£12.00 per hour
Benefits:
- Canteen
- Casual dress
- Company pension
- Free parking
- Onsite parking
- Transport links
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Administrative: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Expected start date: 03/07/2023
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