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    Patient Support Administrator - Liverpool, United Kingdom - Recruitment Solutions

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    Full time
    Description

    Key Competencies

    Good IT skills including general use of Windows based PCs, the Internet and email;

    the use of Microsoft Office products, especially Excel.

    • Good organisational skills
    • Good verbal and written communications skills.
    • Well organised and presentable to customers
    • Able to talk with customers and patients on the phone and face-to-face
    • Able to work with minimal supervision
    • Working knowledge of company's Quality Procedures and Policies
    • Should hold a valid UK driving licence

    Responsibilities

    • General administration
    • Arranging patient install, collection and support call visits for field technicians
    • First point of contact for patients seeking technical support
    • Providing telephone support to patients
    • Supporting clients with help navigating the systems

    Occasional holiday cover for technicians - visiting patient homes to setup equipment or

    collect equipment

    Due to the requirement of working with sensitive data, we will carry out a full background check on any successful applicant.


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