Product Manager - Birmingham, United Kingdom - Langham Recruitment

    Langham Recruitment
    Langham Recruitment Birmingham, United Kingdom

    1 week ago

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    Description

    Job Description

    Customer Product Manager / Agile Development Manager – Birmingham - £50,000 to £60,000 + Car Allowance and Bonus

    Langham Recruitment is pleased to be working with a much-respected plc / household name who are looking for an experienced technical Product Manager / Agile Development Manager to lead the development and growth of their customer facing websites and CRM system. The ideal candidate will have a technical background, an appreciation of digital marketing, a strong understanding of development and agile principles, and a passion for delivering exceptional user experiences. Applications are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles.

    Responsibilities:

    • Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision and strategy.
    • Collaborate with cross-functional teams to plan, build, and launch high-quality product experiences.
    • Use data-driven insights to identify and prioritize product features and enhancements.
    • Document operational processes, amend existing processes, working alongside business change functions to plan and put processes into operation.
    • Oversee the management of third-party suppliers, the relationships and workflow to ensure the business gets value for money.
    • Act as the escalation point for enhancements/operational issues and drive solutions for complex operational challenges.
    • Be responsible for the financial ownership of technical development spend for websites and CRM.
    • Provide both Product Manager and Product Owner skills – establishing road map going forward and working with developers, user stories and working through backlog.

    Skills and Experince Required:

    • Understanding of digital marketing, including SEO, SEM, and social media.
    • Experience with agile development methodologies and working with development teams.
    • Technically-minded
    • Ability to break down requirements to a user story level, produce acceptance criteria and undertake or coordinate user acceptance testing.
    • Experience of working on CRM projects and being able to roadmap enhancements to the marketing use of CRM data is desirable
    • Experience reviewing estimates and deliverables from 3rd party agencies.
    • Customer-focused mindset with a passion for delivering exceptional user experiences.
    • Experience with integration techniques, webhooks/API's/Web Services etc.
    • Experience with DevOps tooling such as Jira and/or Azure DevOps
    • A good understanding of hosting environments, security and risk management.
    • Previous experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role.

    Working arrangements:

    • Hybrid - 1-2 days onsite

    Salary and Benefits

    • Competitive salary in the range £50,000 to £60,000
    • Bonus (10-12% annually)
    • Car allowance
    • 25 days holiday (rising to 28 days after 5 years of service)
    • Private healthcare
    • Life assurance
    • Pension

    Key words: CRM, Product Manager, Product Owner, Development Manager, Developer, Tech Lead, Delivery Manager, User stories, roadmap, backlog, back log, Agile