Technical Administrator - Cardiff, United Kingdom - Aldermore Bank PLC

Aldermore Bank PLC

Verified Company

Cardiff, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Let us tell you a bit about us
We're one of the largest lenders in the UK used car finance market.

We've specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.

We're part of the Aldermore Group, which includes Aldermore Bank plc.

With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying "yes" to our customers.

We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell you about the opportunity
We are currently seeking a Technical Administrator to join our Dealer Services Admin team in Cardiff.

The Dealer Services Admin team are often referred to as the 'engine room' of MotoNovo as the team are responsible for onboarding our dealer partners, due diligence, creating contracts and the pricing models used.

The Technical Administrators work at pace to provide a professional service to our portfolio of dealer and broker partners, and support to our account managers whilst also effectively and efficiently controlling day-to-day operations.

What will your day look like?
As a Technical Administrator, your responsibilities will include;

Onboarding new dealer partners and maintaining existing accounts; always ensuring our intermediaries have the required regulatory and legal authentication.
Complex pricing installations, reviewing changes to business trading status and the maintenance of company products and services
Ensure customers, dealers and account managers are provided with a professional and efficient service at all times
Provide prompt and regular communication between all internal and external parties to achieve seamless and consistent service levels
Conducting regular reviews on our existing dealer portfolio to ensure our partners remain compliant with legal and regulatory changes
Assist in the documentation and creation of contracts, variation to terms and termination letters
Investigate and resolve data integrity issues
Understand commission structures and the various capping thresholds that can be triggered
Manage monthly reconciliation of commission accounts, involving monetary transfers and release of funds

What do we expect from you?

Analytical approach with a keen eye for detail
Excellent written and verbal communication skills
Strong IT skills particularly Microsoft Word and Excel
Determined individual with a desire to succeed
Investigative and negotiation skills with the confidence to challenge information when necessary
Ability to demonstrate initiative and resourcefulness with an enthusiastic approach to personal development
Ability to remain calm under pressure and successfully deliver results within a strictly regulated industry

We're one of the largest lenders in the UK used car finance market.

We've specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.

We're part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance and savings options.