Queries & Reporting Analyst - Warwick, United Kingdom - Pontoon

    Default job background
    Description

    Queries & Reporting Analyst

    6 Month Contract (Initial)

    Hybrid Working

    Warwick

    Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

    We are happy to be recruiting for one of our high-profile utilities clients. They are currently looking for a Reporting Analyst to join them for an initial 6-month contract. However, there may be scope for extension or even a more permanent opportunity.

    Job Purpose:

    This role is essential to the Reporting and analytics team. Supporting the day-to-day activities of the team and liaise with colleagues making contact with the UK Reporting team.

    The key purpose of the role will be to:

    • First line response to the business regarding reporting requests; triaging the requests into the correct areas of the team / business for Reporting
    • Ensure that queries are dealt with promptly and efficiently such that we are responsive, reliable and easy to deal with.
    • Ownership of the team service management tool measure compliance to its utilisation