Customer Service - Nottingham, United Kingdom - Emson Group

Emson Group
Emson Group
Verified Company
Nottingham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Customer Service provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.


These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments


Responsibilities:


  • Respond to customer inquiries and complaints in a timely manner.
  • Provide accurate information about products and services.
  • Assist customers with placing orders and resolving issues.
  • Maintain customer records and contact information.
  • Provide feedback to management regarding customer service issues.
  • Keep uptodate on product and service information.

Job Types:
Full-time, Part-time

Part-time hours: 20 per week


Salary:
£20,874.00-£22,856.00 per year


Benefits:


  • Flexitime

Flexible Language Requirement:

  • English not required

Schedule:

  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Nottingham, NG1 7AB: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Sales: 1 year (preferred)
- retail: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person
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