Customer Services - Bristol, United Kingdom - QUINTON DAVIES LIMITED

Description

Quinton Davies are pleased to share a great opportunity for a Supervisor and Account Manager to join an MSP that empower businesses through technology and innovation as they look to continue their impressive growth - here are the details of the job vacancy:

Job title: Helpdesk Support Supervisor and Account Manager Salary: £30,000 - £40,000Location: Bristol, city centre

This role can offer you:

• 20 days holiday (plus bank holidays), plus an extra day off on your birthday
• Contributory pension scheme
• Private Medical Insurance
• Access to job opportunities within the company group

Here are a few examples of what your daily tasks would include:

• Running stand-ups and reporting on KPIs.
• Providing training, coaching and mentoring.
• Demonstrate exceptional customer service skills.
• Acting as the face of the business when leading client meetings, upselling solutioneering, and effectively dealing with customer complaints.
• Creating and reviewing processes.
• Spearheading marketing campaigns.

Sound interesting? These are the required skills for the role:

• Driving licence
• Helpdesk/IT experience
• Account management experience
• The ability to demonstrate exceptional customer service