Automotive Service Advisor - Crawley, West Sussex, United Kingdom - Holt Automotive Recruitment

Description

Location -Crawley
Job Title - Service Advisor
Salary - £28,500 + bonuses (£37,500)

We're currently working with a family-owned Dealership Group in theCrawley area with a proud reputation spanning 70 years. They have an opening for a Service Advisor to join their Service Reception team, offering a competitive basic salary and an authentic approachto looking after their customers.

• £28,500 basic with a bonus scheme providing OTE 37,500
• No heir and graces approach – family run with a completely different approach to Main Dealerships.
• Variety in the day to day in a professional and fast paced work environment

Key responsibilities

• To greet all customers at reception in a courteous, friendly and helpful manner and agree on customer's service and repair requirements including
• Take responsibility for customer vehicles, keys and parking.
• Notify and obtain customer approval for additional work required and document.
• Present completed vehicle to customer personally, advising of future service or repair priorities and ensuring customer satisfaction with work carried out.
• Produce and present invoices for payment providing explanation of charges and warranty/goodwill procedures where required.
• Maintain customer Record Files on a daily basis to ensure accurate analysis of Service Department Activity.
• To operate the company's collection and delivery service with the resources available.

If you would like to know more, speak to Eric. You can get hold of him on OR email through Service Advisor -Crawley - £37,500 - Premium Dealership Group #J-18808-Ljbffr