- Desktop maintenance (mostly Windows 10, with some Apple and Android devices)
- Deploying software roll-outs and patches
- Application/user support – Microsoft Office365
- Help maintaining enterprise anti-virus solutions
- Hardware and Software installation / fault finding
- To create and update in-house documentation for the IT service desk
- Building and maintaining Windows Server environments
- VMware Maintenance
- Windows Desktop Maintenance
- Windows AD/Group Policy/DNS/DHCP
- Sharepoint Admin
- DELL Firewalls/Switches configurations and maintenance
- Enforcing security practices
- Monitoring Network and infrastructure with PRTG software
- Project Work - upgrading infrastructure.
- Networking both physical and virtual
- Asset Control
2nd Line Support Engineer - Irlam, United Kingdom - Key Selection Recruitment Limited
Found in: Click to Hired UK C2 - 2 weeks ago
Description
2nd Line Support Engineer – Hybrid - Irlam
I am currently recruiting for an 2nd Line Support Engineer for my Irlam based client, this is an internal based role, working on a hybrid basis.
As a 2nd Line Support Engineer you will be joining a friendly, supportive and high-performing team of web/app development, user experience, infrastructure, and IT service specialists.
You'll be hands-on with the day to day running and maintenance of systems, and the focal point for our users for whatever problems they may have.
Working independently, you'll be a skilled problem solver, troubleshooting a variety of technical challenges, assisting with cyber-security initiatives, and taking a positive, proactive approach to your work.
The role will include:
Training in the above areas will be provided if necessary. Please note all technical staff are given a thorough aptitude and technical test during interviews as part of the company's common employment practice