Business Support Services Workflow Coordinator - Birmingham, United Kingdom - Bevan Brittan

Bevan Brittan
Bevan Brittan
Verified Company
Birmingham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Job Title

  • Business Support Services Workflow Coordinator
  • Location
  • Birmingham
Description


Workflow Coordinator - Business Support Services


Reporting to the Business Support Services Team Leader, the Workflow Coordinator will be the primary point of contact for managing administrative workflow across all four offices and legal departments, with the aim of delivering a highly efficient administrative support service to the firm.

This is a predominantly office based role.


Main Responsibilities

  • Effectively manage resources and coordinate workloads to ensure all incoming tasks are assigned to a team member and completed on time
  • Communicating instructions and managing expectations between key stakeholders and administrators
  • Supporting team leaders with the delivery of training to new and existing team members
  • Ensuring best practices, firm policies and training guides are followed across the team
  • Support team leaders to ensure relevant processes have up to date training guides
  • Working with team members to implement and drive internal projects, which contribute to an enhanced service offering to the firm
  • Working knowledge of health and safety, including participating in all on site health and safety audits and assessments
  • 2+ years of workflow experience, preferably within a professional services environment
  • Experience coordinating workflow tasks within a professional services environment
  • Confident delegating tasks and working with team members to ensure tasks are completed on time
  • Customer service focussed
  • Excellent communication skills
  • Administration experience
  • Effective prioritisation skills, with the ability to complete work within the allocated time frame
  • Creative thinking, able to take initiative and problem solve
  • Confident using and learning IT systems and software

About the Firm


Bevan Brittan is a UK-Top 100 commercial law firm providing a comprehensive range of legal services from offices in Birmingham, Bristol Leeds and London.


The firm advises businesses across construction, energy & resource management, higher education and financial services, complementing the firm's market leadership within housing, local government and health and social care.


We currently employ over 500 employees, including 85 Partners, and our award-winning teams provide construction, commercial, corporate, property, regulatory, employment and litigation (commercial and clinical negligence) legal advice and is one 'The Times Best Law Firms 2021'.

Bevan Brittan is an equal opportunities employer and welcomes applicants from all backgrounds.
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