Housing Options Officer - Bournemouth, United Kingdom - BCP Council

BCP Council
BCP Council
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Bournemouth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Want to help to help & support people to resolve their housing problems?


We are looking for enthusiastic Housing Options Officers to join our dynamic & innovative team providing housing advice & support to residents with housing problems.

Experience of working with people in an advice or problem solving capacity is required and we will offer opportunities for training and professional development.


This role will challenge you every day to use your excellent customer service and problem-solving skills within a supportive and motivated team, helping people in often complex and difficult situations, including homelessness.


If you can:

  • Communicate effectively, to _really _understand how to help people to resolve their housing situation
  • Manage a caseload effectively within competing demands
  • Collaborate with residents, other services and your colleagues & help them to find a lasting solution to their problem
  • Understand homelessness prevention and support, proactively working to prevent housing crisis.
Then we want to hear from you


Remote / Hybrid Working Opportunities and Flexible Working Available

  • This post is covered by Part 7 of the Immigration Act and therefore the ability to speak fluent English is an essential requirement for the role._
  • This authority is committed to safeguarding and promoting the welfare of the _community and expects all staff and volunteers to share the same commitment._ _Applicants to this post will be required to complete the appropriate level of _Disclosure & Barring Service Check. Please refer to the Person Specification for _more details._
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