- Working collaboratively as part of a team to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.
- Assisting Solicitors and Paralegals with the merits assessment process. This includes speaking to and emailing Barristers Chambers about capacity to accept instructions. To provide documents and simple pre-prepared instructions to Barristers, and to monitor timescales for return of assessments, keeping Solicitors updated on timescales.
- Monitoring multiple inboxes to include email comms from the Employment Team fee earners with work task requests, and from insurers [work source providers] with new instructions, together with any case or general queries from insurers or clients. To send any new instructions to the relevant Solicitor/s and action/forward other queries to the relevant fee earners.
- Populating and submitting insurer audit report/s on a monthly basis, gathering data to populate spread sheets where appropriate. Support/assist in the TQR/SQA monthly work source Audits.
- Dealing with Accounts general queries on behalf of fee earners and where appropriate, liaise with Accounts
- Helpdesk/Credit Control
- Electronic filing
- Dealing with Accounts queries, obtaining billing guides when requested facilitating regular client billing disciplines by supporting the fee-earners with their monthly billing.
- Working closely with other team members and provide assistance and support where appropria
- Regularly liaise with line manager to monitor work flow and levels ensuring deadlines and priorities are met
- Producing correspondence and documentation within the parameters of the department's house style ensuring consistency and accuracy in presentati Relay any specific typing tasks to DPU.
- Assisting with any incoming and outgoing post digitally.
- Working collaboratively with your SA/Team PA colleagues within your location and across the Group to provide a seamless, efficient and quality service to the business. About You
- Ability to work on own initiative
- Conference management experience
- Strong technology skills
- Build effective working relationships
- Problem solving abilities
- Time management and organisational skills
- Grammar and punctuation
- Accuracy and attention to detail.
- Office experience, conversant with Microsoft software [Word/Excel [i.e. spreadsheets] Our Benefits - What We Can Offer You
- Flexible working options - Make work fit around your life, not the other way around.
- 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too
- Generous and flexible pension schemes.
- Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
Senior Administrator - London, United Kingdom - Irwin Mitchell
Description
Your Role
and What You'll Be DoingYour role as Senior Administrator in our International and High Net Worth Team will include:
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported to work in a way that best suits you. This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.
We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023
Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.