Parts Advisor - Bristol, United Kingdom - Pybus Recruitment

Pybus Recruitment

Verified Company

Bristol, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Parts Advisor (Car Dealership)

Basic Salary of Up to £25,500 (depending on experience) + OTE of £31,500 + Benefits

Location:
Bristol BS34 6QB

Full Time and Permanent

Hours: 45 hours per week

Our client has a turnover of approximately £250 million per annum and over 700 members of staff employed in 13 car dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit.

They offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.

They are now actively looking to recruit for a Parts Advisor for their Bristol North dealership.

Job Purpose:

Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face.

Job Duties:

Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
Completes all administrative functions in an accurate and timely manner
Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
Answers customers' questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon
Communicates and logs any discrepancies of stock with the Parts Manager
Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

About You:

Previous experience as a Parts Advisor is required
Exceptional verbal and written skills and excels in both telesales and customer facing roles
Prior experience of using parts catalogues and understanding stock control is essential
Demonstrates excellent attention to detail and accurate recordkeeping
CDK experience would be advantageous
Collaborates with colleagues to support the achievement of increased profit and sales
Committed to achieving excellent customer relations and ensuring that customer's expectations are met if not exceeded
Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
Computer literate, including Microsoft Office
A good technical understanding of motor vehicles

Company Benefits: