Gypsy & Traveller Liaison Officer - London, United Kingdom - Eden Brown

Eden Brown

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

A role of Gypsy & Traveller Liaison Officer has come up for a 3 months ongoing assignment.

Pay - £19.93/hr PAYE or £26.80/hr Umbrella

Address - London, W5 2HL

JD below

Responsibilities:

Assist with the development, promotion and monitoring of policies designed to ensure that the authority compiles with all legislation in relation to site management, site development and service delivery; taking into account the views of Gypsies and Travellers and other stakeholders.
Manage and monitor tenancies, update records, action and/or identify all forms of anti social behaviour, breaches of tenancy, and take prompt and effective action to resolve complaints.
Promptly action and administer Notice to Quits, tenancy terminations, abandonment of pitches, unauthorised occupancy in liaison with Legal services, the Police, Bailiffs, Social services etc.
In conjunction with the Rents Team, monitor rent accounts effectively maximising rent income and housing benefit take up, advising tenants on reducing their arrears and sustaining their tenancies, clearly explaining methods of payment.
Assist residents with the completion of forms such as Housing Benefit, Council Tax Support, Universal Credit and other welfare benefits giving money/debt advice as appropriate.
Respond to correspondence, members' enquiries and complaints in a coherent and logical manner, based on information available meeting the council corporate response times. Take a proactive response in identifying potential concerns or

- sources of complaint to ensure issues are tackled at an early stage.

Develop positive and effective professional relationships with key Council services and outside agencies to ensure a joint approach is taken to resolve cases as necessary.

Would this role be of interest to you, would you like me to put you forward? (please send me your up to date CV along with your date of birth and NI number)

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.