Information Technology Support Technician - Greater Manchester, United Kingdom - Maxwell Bond®

Description

Role: IT Support Technician

Location: Greater Manchester

Salary: £30,000 - £32,000

Are you an IT Support Engineer or local to Greater Manchester looking to join a leading IT Specialist in the education industry who provide, implement, and manage IT Support for a range of different schools across the Manchester?

On offer is an exciting opportunity for an IT Support Engineer or similar looking to step up into a position that offers progression into more senior positions. This is a position suitable for someone with a strong background working in IT Support with a professional manner and eagerness to develop skillset.

In this role you will provide 1st and 2nd Line IT Support, working closely with both teachers and students with any issues that might be raised throughout the school day.

What's in it for you:

• Holidays: 25 days holiday +Bank holidays
• Established Reputation: Join a company with a 20-year track record and established presence, recognized as one of the leading players in the industry.
• Tech Autonomy: Enjoy the freedom to explore and implement technology solutions without unnecessary constraints, empowering you to excel in your role.
• Career Progression: Experience a company that values skill development and career advancement, ensuring you're not kept at a low level and enabling you to grow professionally.
• Stability and Growth: Experience the stability of a company with a turnover of 5 million, indicating financial security and potential for future growth.
• Employee-Centric Policies: Experience a workplace culture that prioritizes employee well-being and satisfaction, with a range of benefits and fair treatment.
• Diverse Projects: Engage in diverse and challenging projects, including installations and cloud migrations, keeping your work dynamic and interesting.

Roles and responsibilities:

• Provide support on Windows Server networks, Mobile Devices and Network infrastructure,
• Have a good understanding of ISP services and filtration tools.
• Have a good understanding of Mobile Device Management and cloud solutions such Google Workspace, Microsoft Intune, Microsoft 365, Sophos Enterprise.
• Provide support for other technicians and work as part of a team:
• Provide hands on advice and guidance to schools to develop their IT network.
• Maintain a help desk facility and provide clients with regular proactive feedback.

Required Skills:

• Be an outstanding IT support practitioner with successful support experience within the education sector.
• Have a solid working knowledge of Microsoft Windows and Server operating systems, network/wireless technologies, IT hardware support and education software solutions:
• Have a clear understanding of IT related issues and their impact on school standards.
• Have excellent interpersonal, communication and presentation skills.
• Have leadership qualities to drive the best out of yourself and other team members.
• Hold or be able to gain enhanced DBS clearance.

If you're keen on getting your details over to me for the IT Technician role, please apply directly with your CV or contact at Maxwell Bond or reach me on /