Hospitality Executive - London, United Kingdom - Veeve

Veeve

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hospitality Executive
Flexible

About Veeve

The Veeve experience offers you all the home comforts and ample space you need inside one of our character-filled homes, each and every one of them unique.

We offer guests travelling to London and Paris a unique collection of beautiful homes to rent for short stays.

Whether you're seeking convenience, wow-factor or homes suited to group and family bookings, our collections offer city break living in premium locations - all with the service you would expect from a hotel.

Our home offers fresh bed linen, towels and toiletries as standard, a personal greeter to meet you on arrival, as well as a dedicated housekeeping and guest service team, for all your in-stay needs.

About the role
Hospitality Executives play are and essential part of the Veeve London Team. Our team operates short-term rentals on behalf of 'Hosts' (property owners) delivering 5-star guest stays across the

London portfolio of homes.

Hospitality Executives are the face of the company and have the important role of making all our guests feel welcome.

You only get 'one' First impressions so we make it count, so at Veeve we value and support or Hospitality Executive extremely highly.

If you are someone who has an eye for the detail and well organised and would like to join a committed team of like minded people and are looking for a part time role that is truly flexible, then this role could be ideal for you.

You must be comfortable travelling across London whilst carrying out visiting to properties/sites.

Whilst ensuring that government standards such as PPE and personal hygiene measures adhere to.

Tasks / Role Responsibilities

Guest Check In & Out (Meet & Greets)
Inventory Audits (QA)
Cleaning Supervision
Key Collection & Drop Off
Coordination items for guest stays
Guest trouble shooting & maintenance supervision
Transport organization (Own)

Check-in standard time allowance - 2 hours in home (30-minute arrival minimum prior to check-in time, allowing for check-in tasks and guest delays) _times may vary for larger homes_

Check-out standard time allowance - 2 hour in home (arrival at check-out time, 1.5 hours overall to perform check out tasks) _times may vary for larger homes_

All other tasks are based on a minimum of 2-hours but will vary depending on business on any given day.

Hospitality Executive
Flexible

About You
You should be proactive, flexible and adaptable with a broad range of capabilities, skills and experiences which you can draw upon, what we ask:
− Confidence speaking to a variety of people including HNWI

− Excellent verbal communication skills

− Responsible and reliable

− Good time management

− Problem solver, able to think outside the box

− Quick learner - you will be joining during our busiest season and there will be a lot to take in

− Fluent English - and, if you are fluent in French, Spanish, Italian, Mandarin, Russian or

Arabic, that is a bonus

Hours
− Peak 8am - 9pm

− Off Peak 9pm - 8am & Bank Holidays

Veeve operates 7 days per week and 365 days per year.

Rates / Allowances
− Peak Tasks £13.50 per hour (2 hour - min £27.00)

− Off peak tasks £17.5 an hour (2 hour - min £35.00)

Other Perks
− Total flexibility depending on your schedule. You are self-employed so you can tell us your availability on a weekly basis.

− Paid training with one of our Senior Greeters.

All rates are inclusive of travel

You may order a taxi for any check-ins between the traveling hours of 11pm - 6am for the return journey home and recharge this cost to Veeve up to a maximum of 25 GBP (a receipt must be provided)

You must either be listed as a sole trader with HMRC or have legal rights to work in the UK (Student

Visas) and Public Liability insurance. Casual employment contracts may also be considered

Job Type:
Freelance

Salary:
£13.50-£17.50 per hour

Benefits: