Collections Advisor - Basingstoke & Deane, Hampshire, United Kingdom - Office Angels

Description

We have an opportunity to join one of Basingstoke's foremost employers, on site, who offer very competitive benefits, excellent training and a supportive team environment, in their new modern offices

Do you have the confidence to contact clients ? Are you a great communicator with the tenacity to ask for money?

Are you someone who enjoys being part of a team and wants to make a difference?

If so we are looking for immediate self-starters who are numerate with good IT skills. This opportunity is initially for 3 months but could be extended or become a permanent opportunity.
The role involves working in a Customer Service and Collections environment.

The primary focus is to collect money via an effective collection's strategy by actively pursuing debtors.

Responsibilities include:

Monitoring new and existing arrears cases and actively chasing all monies due on unpaid customer invoices primarily by telephone, also by email and/or letter

Working as directed to resolve cases

Ensuring a particular focus on larger arrears cases, communicating to line management and seeking guidance as required.

Taking corrective action where necessary and ensuring that root cause issues are addressed, raising issues with line management where required.

Responding accurately and in a timely manner to general queries regarding arrears cases from both customers and internal staff

Please apply straightaway for an immediate interview

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website