Operations Executive - London, United Kingdom - Cavendish Maine Recruitment

Cavendish Maine Recruitment
Cavendish Maine Recruitment
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job Title:
Operations Executive

Location:
London - Hybrid

Salary:
£35,000 - £40,000 (DOE)

Sector:
Consumer Goods

Job Type:
Permanent

Job

Reference:
RG/86275

The Company:


  • Our client is a successful and consistently growing business within the beauty, personal care and gift sectors, supplying both independent and major UK retailers such as Boots, Debenhams, TK Maxx, ASOS, Amazon, Blue Diamond Group and Paperchase, with theirfantastic range of products.
  • With an impressive growth strategy in place, this is an incredibly exciting time to join this fast paced, dynamic and energetic UK based business.

The Role:


  • A newly created role due to expansion and growth, this role is an excellent career development opportunity within a dynamic business.
  • This position offers hybrid working from our client's London office combined with the flexibility to work from home 23 days per week it may also be required to be on site in the warehouse during businesscritical times/projects.

Key Responsibilities Will Include:


  • Managing and prioritising picks with the warehouse, ensuring customer delivery deadline dates are achieved.
  • Monitoring and supporting the warehouse in dispatching in line with set KPIs, per customer account.
  • Owning the supplier manuals, creating one page summaries per customer for warehouse on key areas, e.g. pallet heights, label requirements, carton requirements etc.
  • Being the sole point of contact between head office and warehouse, filtering questions from both sides, gathering information to make informed decisions, developing an efficient smooth process.
  • Handling all queries post order placement including availability/short ships and any other issues that arise.
  • Taking responsibility for all customer orders in the UK business from warehouse to delivery, ensuring warehouse has everything needed fulfil orders including labels, customer specific materials and planning in reworks, while identifying and resolving issues.
  • Reporting expected sales performance.
  • Arranging export bookings and queries, providing customer with detail to book shipments in line with customer requirements and warehouse capabilities.
  • Experience of working in a similar role, acting as a linchpin between head office and warehouse / distribution centre.
  • Excellent communication skills, able to liaise with internal head office and warehousing personnel and customer contacts.
  • Strong attention to detail.
  • A proactive and solution led approach.
  • Experience of working within the FMCG industry with experience within beauty, personal care, fashion or gifting being distinctly advantageous.

Contact:

Rina Gokani


Reference:
RG/86275

In the meantime, we would like to thank you for your interest in Cavendish Maine.
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