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    Site Reliability Engineer - Cambridge, United Kingdom - Featurespace

    Featurespace
    Featurespace Cambridge, United Kingdom

    1 week ago

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    Description

    The Opportunity

    As a Site Reliability Engineer at Featurespace, you will help us to achieve our goals by continuously improving our SaaS offering's features and robustness. You will participate in designing, developing, deploying, monitoring, supporting, documenting and troubleshooting our SaaS solution.

    This is an exciting opportunity to collaborate closely with the Cloud Operations team, the wider Featurespace organisation, and external vendors and customers.

    This is a hybrid role based in our Cambridge or London office, so you will ideally be comfortable coming into the office once or twice a week. If you're interested in the role but require more flexibility, please speak to us

    Day to Day

  • Deploying, maintaining, monitoring and upgrading production deployments of ARIC Risk
    Hub SaaS
  • Building software and systems to manage platform infrastructure and applications
  • Continually evaluating and improving our technology and processes to increase quality, decrease costs and improve time-to-market
  • Periodically testing the service with predictable and unpredictable failures
  • Providing 2nd-line operational support for our SaaS customers
  • Gathering data and generating reports on the service performance
  • Developing and documenting internal processes
  • Working with engineering/data science to drive and develop new and improved ARIC Risk Hub capabilities
  • Provide out-of-hours support for critical service issues as part of our on-call engineer rota

    • About you

    You will ideally have all of the following skills/experience, but all are not essential:

  • Administering cloud infrastructure or developing cloud applications (preferably in AWS)
  • Configuration management, including Infrastructure as Code
  • Linux, shell-scripting and command-line tools
  • Programming in one or more high-level programming languages (e.g. Python)
  • Networking (e.g. DNS, routing, firewalls)
  • Source-control management (e.g. Git)
  • Continuous Integration / Continuous Deployment (CI/CD)
  • Monitoring, metrics and alerting
  • Containerisation (e.g. Docker)
  • Administering, developing applications for, or deploying applications to Kubernetes
  • Using or developing applications with service mesh (e.g. Istio)
  • Object oriented programming and design
  • Operating production grade services
  • Providing technical support
  • Building serverless or cloud-native applications
  • Writing technical documentation
  • Developing processes and procedures
  • Securing applications, services and data (e.g. authentication, authorisation, encryption and TLS)
  • Experience with any of: Terraform, SaltStack, MongoDB, Elasticsearch, Kafka, Prometheus, Grafana, HashiCorp Vault
  • Standards (e.g. PCI-DSS, SOC2 or ISO27001:2013)
  • Bachelor's, Master's or higher qualification in computer science or related discipline

    • Equal Opportunities

    Here at Featurespace we are committed to being a place of equality, inclusion and respect to provide a safe environment for you to bring your authentic self to work. We know that we gain as much strength from our differences as we do our similarities. We value diversity and are dedicated to listening and learning from each other to build and maintain a positive and productive culture. We appreciate this will be an ever-evolving focus for the business to ensure everyone feels supported and has a sense of belonging.

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