Responsive Maintenance Supervisor - St. Austell, United Kingdom - Ocean Housing

Tom O´Connor

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Description
Ocean Housing are currently looking to recruit two Supervisors within their Maintenance and Voids function who under the overall management and guidance of the Property Services Manager will have day to day responsibility for delivery and coordination of a high quality, efficient value for money customer focused service ensuring projects achieve the required quality and targets

  • Upon appointment, the role is known as 'Property Services Supervisor'_

Key essential responsibilities include:

  • Provide effective and efficient line management of operational staff who undertake servicing, repairs and renewals
  • Ensure all works being undertaken meet the standards of Ocean Housing Property Services in relation to delivery timescale and quality
  • Be the first point of contact where problems or issues arise and take responsibility to resolve them with operational staff
  • Carry out inspections to determine work requirements and are raised and progressed in line with policies, procedures, specifications and time targets
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_As a Supervisor you will need to be required to form part of the out of hour's rota to provide supervisory support to those multi trade staff on call_
Essential Qualifications and Experience

  • Qualification in a relevant building trade to NVQ level 2 or equivalent.
  • Educated to A Level or equivalent Level 3 qualification
  • Significant knowledge and experience of working in the building and/or property maintenance industry
  • Demonstrable experience of effective supervision of staff and team building
  • Knowledge and understanding across multiple trade disciplines
  • Experience of effective subcontractor management
  • Experience in providing excellent customer service and developing relationships
  • Experience of producing detailed work schedules
  • Knowledge of CAR 2012 and CDM 2015 regulations
  • Up to date knowledge of Health & Safety responsibilities in the workplace and lone working
About You

  • You will exude a positive and welcoming persona and have good interpersonal and communication skills
  • Be able to work under pressure, meet deadlines and remain calm under pressure
  • Takes responsibility for actions, projects and people and achieving work objectives for team as a whole; tackling demanding goals with enthusiasm
  • Ensure Team members value equality, diversity and inclusion and takes appropriate action when there is evidence of discrimination or inequality

Your benefits at Ocean include:

  • 27 days holiday (plus Bank Holidays)
  • Occupational Sick Pay at 3 months Full Pay and 3 months at Half Pay
  • 4% Employer Pension Contribution which includes Death in Service Benefit of 3x annual salary
  • Health Cash Plan inc cash back on Dental and Optical

_ For more information regarding to specific responsibilities and knowledge and experience please refer to the Job Description and Person Specification. _

_Closing date:
Sunday 2nd June 2024 at Midnight_


Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall.

We are part of the Cornwall Homechoice 'Choice Based Lettings' scheme.


At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes.

We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in.


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