Case Officer, South East - The Royal British Legion

The Royal British Legion

Verified Company

South East, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title

Case Officer, South East (Homebased)

Job reference

R

Date posted

29/08/2023

Application closing date

17/09/2023

Location

South East

Salary

£27,900 per annum

Package

Permanent. Full Time 35 hours per week. 28 days Annual Leave plus Bank Holidays, Employee Assistance Helpline, Life Assurance.

Voluntary Benefits:
Group Pension Plan, Cycle to Work Scheme, Charity Worker Discounts

Contractual hours

35

Basis

Full time

Job category/type

Services - Welfare, Pensions and Grants

Do you have experience in advisory, information, advocacy or guidance role supporting local communities?

Are you looking to take your career to the next level with one of the country's largest charity?**
_ We want to hear from you_

We have an exciting opportunity for a
Case Officer to manage casework support, providing direct support, advice and guidance to beneficiaries on a varied aspects such as general health, social care employment, benefits, statutory support and housing.

In your role, you will assess beneficiaries' needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries' needs.

You will develop creative solutions in response to identified beneficiary needs, drawing on inputs from volunteers and Legion members / branches.

In addition, you will:

Develop and maintain a thorough and detailed understanding of direct Legion support services and support services provided by others (both statutory and nonstatutory).
Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in the Area to inform the commissioning of specialist services.
Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary.
Maintain an uptodate knowledge of the statutory benefits
Develop and take advantage of opportunities to reach beneficiaries in communities within the area, forging links and contacts with local organisations.

The role is primarily homebased with occasional
requirement to travel across Kent, Surrey, E& W Sussex
depending on beneficiaries' needs, training and meeting purposes.

_ For more detailed information about the role, please see Vacancy Information Pack attached to our direct advert._

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Closing Date: 17th September 2023

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