Information System Administrator - England, United Kingdom - LDNY People

Description

Senior Technician – Information System Administrator FSDM – 24/7 Support

Contract Role until end of Dec 2024

Location: Northwood, GB

Requirements and Duties

• Under the direction of the Section Head MSS Functional Services and Database Management (FSDM) (NSO OMS 0010) the incumbent will perform duties such as the following:
• Assists in the administration of services for a variety of command and control information systems, e.g. MCCIS (Maritime Command and Control Information System) Joint Tactical Chat (J-Chat),TACSAT, Email, TOPFAS, LOGFAS, ICC, NIRIS, AirC2IS, Core-GIS, MSA, NCOP and as directed.
• Works as part of a team providing 24/7 support of services as directed.
• Works closely with the OPSCEN and the Centralised Service Desk as directed in support of ITIL processes as implemented within the Agency.
• Delivers, activates and maintains end-user applications as directed.
• Executes patch management procedures as directed to maintain up-to-date and correctly supported Functional Services.
• Performs other duties as may be required.

Skills, Knowledge and Experience

• Have a very good general working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners.
• Experience of Configuration Management and Service Asset Management.
• Knowledge of any of the following NATO Functional Services; NCOP, Core GIS, TOPFAS, LOGFAS, AirC2IS, NIRIS.
• ITIL Foundation certificate.
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Specific Working Conditions

12-hour shifts with 1-hour non-working lunch.

Pattern is 4 days, 4, nights, 8 days off.

repeats this pattern 5 times then 28 days off.

Two Staff members will be on shift together at all times.

Shift pattern subject to change upon arrival of additional shift workers.